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Overview
Online Bill Pay
Easier than checks, cheaper than mail and faster than driving to the Credit Union. Online Bill Pay makes staying on top of your financial obligations as easy as checking your email.
You can use Online Bill Pay for your utilities, phone, insurance, credit cards, store cards, tv, your internet, home loans, car loans, student loans, medical expenses, dental expenses, charities, to pay other people and more!
Online Bill Pay is available through Online Banking.
Popmoney
Whether you’re sending money to a child in college or paying the babysitter, Popmoney makes sending or requesting money convenient and quick. You can send or request money securely from your account to almost anyone with an email address or mobile phone number.
- Set up automatic bill payments
- Set up bill reminders so you never miss a payment
- View your pending and recent payments
- Receive your statements and bills online
- Transfer money between payment accounts
Review
I love this site . . .. I just pay what I want, when I want, and forget about it!!! So convenient!
Additional Info
As an alternative to Online Bill Pay we offer In-Branch Utility Bill Payments. Bring your utility payment stub to any HFS branch and we’ll submit your payment for you. Simply bring cash or we can transfer the funds from your Savings or Checking Account. Save yourself a stamp and some time!
For more information on sending and requesting money with Popmoney visit popmoney.com.
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Reviews
Online Bill Pay Reviews
Helpful and ConvenientI have never had a problem with this service. In fact, i recently forgot to remove a bill from the service and didn't know I had until I received a notice that the check had been sent. I call Checkfree and they put a stop payment - for free! I can set up all kinds of automatic payments, and I can pay companies and people, either through the online payment center or using Popmoney. Plus, I have a record at my fingertips of payments made in case of any disputes. I find this serve extremely helpful and convenient.
Bill pay does not work for making bill changesBill pay keeps paying bills even if you remove the item. This is not acceptable. Item doesn't show up as a bill pay item, but it still deducts the amount from your checking account.
Thank you very much for your review. We are very sorry for your experience with our Online Bill Payer – it definitely should not do that. We will have a HFS Federal Credit Union staff member contact you directly to help you resolve this.
My Review
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Rates & Fees
Rates Effective as of: 09-25-2023
Popmoney
Cost Standard Delivery (up to 3 days) $1.00 Next Day Delivery $1.00 Same Day Delivery $3.00 Request Money $1.00 Effective Date: August 3, 2016
Additional Info
Online Bill Pay is provided to members free of charge.
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FAQ
Frequently Asked Questions
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How do I enroll in Online Bill Pay and Popmoney?
Members must first opt-in. If you didn’t set this up when opening your account, simply visit your nearest branch or call (808) 930-1400 to have this feature enabled. Once this is done, simply click on the “Bill Payment” tab within Online Banking.
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How much does Online Bill Pay cost?
Online Bill Pay is free of charge for members. Save yourself time and postage by having us take care of your bills for you!
Please note that Popmoney has different fees depending on how quickly the payment must be made. Click on the Rates & Fees tab for more information on Popmoney fees.
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How do I set up bills to be paid?
Follow the quick instructions below:
- Sign into your Online Banking account
- Click on the “Bill Payment” tab, then “Pay Bills” (make sure your pop-ups are enabled, Online Bill pay will open in a new window)
- Click on the “Payment Center” tab
- Click Add a “Company” or “Person”
- Find the company or person you are looking to pay and follow the remaining prompts
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Can I pay individual people through Online Bill Pay?
Yes. Simply follow the instructions above, then click on the “Person” tab at the very top. You have the option to use Popmoney to send the payment electronically or send a check that will be mailed on your behalf.
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Are these features available on the Mobile App too?
Yes. Simply click on the “Payments” tab within the HFS Mobile App.
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If I have problems with Online Bill Pay or Popmoney, who do I call?
For questions regarding Online Bill Pay and Popmoney, you may contact Customer Service at (800) 877-8021 between 1:00 am and 7:00 pm, seven days a week.
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How do I enroll in Online Bill Pay and Popmoney?
Questions?
Drop us a message anytime with your questions about Online Bill Pay.
