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Overview
Why set up Online Banking?
Time is money and with Online Banking you can save both! Instantly manage your account and perform many of the same transactions that you would in a branch with just a few clicks. Online Banking is secure, convenient, and simple to use.
- View up-to-date account balances
- Pay bills
- View detailed loan information
- Review account history up to 2 years
- Enroll in eStatements
- Set up e-Lerts to notify you of account balances, due dates and more
- View check images
- Conveniently update your contact information
- Transfer funds between sub-accounts
- Withdraw funds from accounts and have a check directly mailed to a home address
Review
Scubaman
Great service, easy to use, makes life better! Online Banking makes my life easier to manage.
eStatements
eStatements are an electronic means for receiving your regular account statements. They’re faster and safer than traditional mailed statements, and of course, they’re free of charge. With eStatements you can access up to two years of statements, view your statements four to six days faster than mailed statements and reduce your risk of stolen mail or identity theft.
To enroll simply follow the steps below:
- Enroll in Online Banking1
- Under the “Your Preferences” tab, click on E-Statement Selection
- Read the E-Statement Disclosure Agreement
- In the dropdown box select “Electronic”
- Save your new settings
1A valid email address must be provided to HFS FCU prior to enrolling in Online Banking. Please call 930-1400 or visit any of our branches to update your member information.
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Reviews
Online Banking Reviews
by FlybyDissatisfiedSorry right now I'm dissatisfied because I came in to reset my passwords and to start fresh but it's saying I'm already enrolled and I can't log in its asking a question that I don't have an answer to. I need at least 6 months of statement verifications and I needed it now so I can print it out at my mom's house with the printer so that I don't have to pay for it after this I'm going back to paper statements.
Thank you very much for your feedback and we apologize for the inconvenience this has caused you. One of our Member Service Representatives will be contacting you directly to resolve the issue you encountered in accessing your online account.
by JeanetteOnline BankingOnline banking is convenient. Minor issues but most of them have been fixed. The only way to perfect the system is to get more feedback on the operation of the system and suggestions to make it more convenient so please share any issues or what is convenient about the system.
by HokusunshineOnline bankingLove the online banking; accessible anywhere, anytime.
by JoehLogging onWhat's with the log in problems? No one checks the updates before or after they are put into effect????
Thank you very much for your feedback. We apologize for the inconvenience our recent Online Banking update has caused. One of our Service Representatives will be contacting you to help resolve the problem.
by WebunfriendlyOnline Banking couldn't be more difficultI have changed my password SIX times in the last year due to the fact that this site keeps asking for security questions I have never asked it to prompt me. Incredibly unfriendly website- How do you expect the majority of your older "local" clientele to figure this out? The service when i physically go into the branch is always pleasant, and great, but how humbug that i have to go in to the branch for any/all inquiries.
Thank you very much for your feedback. We’re very sorry for the inconvenience this has caused you – our online banking should not work that way. One of our Service Representatives will be contacting you to help resolve the problem.
by KuklakuBanking at your fingertipsHFS is the best financial institution. They are always searching for more ways to make banking more accessible and Hassel free. I love my location, I feel at home when I walk into that bank. I always recommend HFSFCU to anyone asking where should they bank...!!!
by JesseToo burdensomeThis website is too cumbersome to use. Login procedures are not clear.
by LindaLow interest ratesEnjoy using my line of credit and low interest rates
by FredSaves gasSuch nice people to deal with both online (when I do somthing stupid and lock myself out of the site) and at all the branches. Aloha.
by 124CCheck View featureWhenever I open a check to view it that is the end of that session. A dialog box comes up saying that I have to wait till it finishes my previous request. This never goes away and I have to log off and log back in to do anything else. This gets rather frustrating. I have accounts at other banks and this is not a problem there. This feature needs to be corrected.
by LuleeAwesome,very convenient online bankingClick the button and takes you exactly where you want to go and it's so easy.
by Katz96Easy to useI found it easy to navigate the website and do online banking
My Review
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FAQ
Frequently Asked Questions
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How do I enroll in Online Banking?
A valid email address must first be provided to HFS prior to enrolling in Online Banking. Please visit any branch or contact the Credit Union at 930-1400. Once this is completed, follow the prompts here.
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I’ve been locked out of my Online Banking account, how do I unlock it?
Online Banking now has a feature allowing you to unlock yourself. Simply click on the “Forgot Password/Unlock” button here.
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I’m trying to login to my Online Banking account, but the questions coming up are not mine. What could be the problem?
If inputted correctly, you should never see a Multi-Factor Authentication (MFA) question that you have not selected. Be sure that the User ID you used is correct.
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How do I sign up for eStatements?
Simply follow the steps below:
- Enroll in Online Banking
- Under the Your Preferences tab, click on E-Statement Selection
- Read the E-Statement Disclosure Agreement
- In the dropdown box select Electronic
- Save your new settings
A valid email address must be provided to HFS prior to enrolling in Online Banking.
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How do I obtain copies of my statement?
Follow the quick instructions below:
- Sign into your Online Banking account
- Click on the eDocuments/Online Forms tab
- Select the Statement Ending Date you are looking for
- Click View
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How do I enroll in Online Banking?